Legal and trust

Refund and Cancellation Policy

Read the cancellation and refund rules for the SmartStart monthly plan, including what happens before checkout, after checkout, and when a business ends service.

WooCommerce checkout. AI helps with the draft. The inspector approves every final report.

Refund and cancellation policy graphic showing monthly plan, cancel anytime, billing history, and policy document.

What you can do here

Read the cancellation and refund rules for the SmartStart monthly plan, including what happens before checkout, after checkout, and when a business ends service.

Next step

Use the next page that matches the job: the monthly plan, the sample report, the education pages, or the inspector workspace.

Built for

These pages are built for inspectors first, with buyer, agent, homeowner, and support pages connected where they help the job move forward.

Monthly access starts after checkout

SmartStart is sold as a monthly plan. Access, setup, and support begin after the live WooCommerce checkout is completed.

Cancellation stops future billing cycles

Cancellation ends future monthly renewals based on the current billing cycle and the active payment-provider rules connected to checkout.

Support questions should use the support path

Billing, cancellation, and account questions should use the support and contact pages so the business has one clear paper trail.

What you can do here

A contractor should be able to move from the plan, to the system, to the sample output, to the training pages, and into the inspector workspace without getting lost.

Next step

Use the next page that matches the job: the monthly plan, the sample report, the education pages, or the inspector workspace.

Built for

These pages are built for inspectors first, with buyer, agent, homeowner, and support pages connected where they help the job move forward.

Built for real inspection work

  • SmartStart is sold as one monthly plan through WooCommerce checkout.
  • AI drafts can help the writing start cleaner, but the inspector still reviews and approves the final report.
  • Public guidance pages are written to support real inspection jobs, customer follow-up, and day-to-day business use.

Built and reviewed by Smart Start

This page is maintained from the shared SmartStart source layer so the monthly plan, workflow pages, sample report pages, trust pages, and support pages stay aligned.

  • Public workflow pages are checked against the live monthly plan, the sample report center, the education center, and the inspector workflow pages.
  • Approval-sensitive claims stay tied to the real SmartStart process: AI drafts can help, but the inspector still approves the final report.
  • Support, billing, and policy pages are linked directly so buyers, inspectors, and partners can verify the business details without guessing.

Does this page connect to the live monthly plan?

Yes. SmartStart sells through one monthly WooCommerce checkout path, and the main public pages connect back to that live plan.

Does the inspector still control the final report?

Yes. AI can help with draft language, but the inspector still reviews and approves the final report before delivery.

Where should I go after this page?

Use the monthly plan page, the platform page, the sample report center, the education center, or the inspector workflow pages as the next step that fits your job.

Built and reviewed by Smart Start

This page is maintained from the shared SmartStart source layer so the monthly plan, workflow pages, sample report pages, trust pages, and support pages stay aligned.

  • Public workflow pages are checked against the live monthly plan, the sample report center, the education center, and the inspector workflow pages.
  • Approval-sensitive claims stay tied to the real SmartStart process: AI drafts can help, but the inspector still approves the final report.
  • Support, billing, and policy pages are linked directly so buyers, inspectors, and partners can verify the business details without guessing.

Related guides

Is SmartStart sold monthly?

Yes. SmartStart is sold as a monthly-only plan through the current WooCommerce checkout path.

Do I need to call someone to cancel?

Use the account and support path tied to your active billing setup. The cancellation record should stay connected to the billing history.

Does this page connect to the live monthly plan?

Yes. SmartStart sells through one monthly WooCommerce checkout path, and the main public pages connect back to that live plan.

Does the inspector still control the final report?

Yes. AI can help with draft language, but the inspector still reviews and approves the final report before delivery.

Where should I go after this page?

Use the monthly plan page, the platform page, the sample report center, the education center, or the inspector workflow pages as the next step that fits your job.