Private by design
Contacts, campaigns, recipient queues, tasks, sequences, and audit records are nonpublic and excluded from public search, archives, navigation, and REST enumeration.
Private records • Defined ownership • Human review
Relationship Data & Privacy
How Smart Start protects contact, source, permission, relationship, suppression, and audit information.
Private relationship records
Smart Start owns the business relationship data; the software layer remains separate.
Defined ownership
Smart Start Home Inspections LLC is the business-data owner. InspectorsOS is the software owner. Tenant and ownership fields are recorded on the private objects.
Auditable changes
Preference changes, queue blocks, approvals, contact creation, import activity, and relationship updates can create private audit events.
Data minimization
Only relationship information needed for service, permission, follow-up, and suppression should be retained.
- Source and verification details
- Audience and relationship stage
- Relevant contact and organization fields
- Permission and communication preferences
- Bounce, suppression, and do-not-contact state
- Assignment, notes, follow-up, and audit history
Smart Start relationships