Legal and trust

SMS Communication Terms

Read the communication terms that apply when text messaging is used for reminders, support, or customer communication.

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Support workflow showing a message received, routed to admin, and prepared for response.

Consent and message expectations

Communication terms should explain the type of messages, opt-out path, and support expectations plainly.

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Billing and delivery are separate

Text messaging terms should not be confused with payment terms or platform-service terms.

Read payment terms

Privacy still applies

Communication data handling belongs alongside the privacy and data-retention pages.

Read data policy

Related guides

Privacy Policy Data Retention and Deletion

Does this mean SMS is live for every workflow?

No. The terms page explains the rules for messaging where it is used.