Smart Start Home Inspections
SmartStart OS Start Here
Run the inspection business from one monthly system for jobs, photos, approvals, payments, and report delivery.
Watch the real video if it exists. Otherwise use the script, the related guide, and the connected assistant or handout.
Show the operator cockpit, next best action, approvals, and progress cards.
- Walk left nav, next action, setup progress, route to modules, and proof cards
Walk left nav, next action, setup progress, route to modules, and proof cards.
Transcript
Command Panel Tour. Show the operator cockpit, next best action, approvals, and progress cards. Walk left nav, next action, setup progress, route to modules, and proof cards. Next step: Read instructions at https://smartstarthomeinspections.com/smartstart-command-panel-guide/.
Show how the inspection record connects the customer, property, service, photos, findings, approvals, and outputs.
- Create the record
- Attach services and people
- Move into photos and findings
Walk through creating the first inspection record, then hand off to Pic Sync and approvals.
Transcript draft
Create Your First Inspection. Show how the inspection record connects the customer, property, service, photos, findings, approvals, and outputs. Walk through creating the first inspection record, then hand off to Pic Sync and approvals. Next step: Open related tool at https://smartstarthomeinspections.com/create-your-first-inspection/.
Cover product access, page routing, provider status, photo workflow confusion, and checkout questions.
- Access and routing
- Workflow confusion
- Billing and provider questions
- When to use support
Explain the most common first-user problems and where to go next inside the guided help path.
Transcript draft
How to Fix Common Setup Problems. Cover product access, page routing, provider status, photo workflow confusion, and checkout questions. Explain the most common first-user problems and where to go next inside the guided help path. Next step: Read instructions at https://smartstarthomeinspections.com/smartstart-os-start-here/.
Inspector Training
SmartStart OS Start Here
The first training page for inspectors setting up the system and learning the order of operations.
The first training page for inspectors setting up the system and learning the order of operations.
- Open the command panel first.
- Create the first inspection record.
- Move in order: photos, findings, approvals, report, outputs, proof.
A guided start shortens onboarding time and reduces skipped steps.
Pick the next useful guide, handout, or assistant instead of trying to decode the whole process at once.
Show the operator cockpit, next best action, approvals, and progress cards.
Audience: Inspector | Duration: 4.6 minutes
Walk left nav, next action, setup progress, route to modules, and proof cards.
Transcript
Command Panel Tour. Show the operator cockpit, next best action, approvals, and progress cards. Walk left nav, next action, setup progress, route to modules, and proof cards. Next step: Read instructions at https://smartstarthomeinspections.com/smartstart-command-panel-guide/.
Teach the first setup path inside SmartStart.
Audience: Inspector | Duration: 3.4 minutes
Walk through creating the first inspection record, then hand off to Pic Sync and approvals.
Instruction transcript
Create Your First Inspection. Show how the inspection record connects the customer, property, service, photos, findings, approvals, and outputs. Walk through creating the first inspection record, then hand off to Pic Sync and approvals. Next step: Open related tool at https://smartstarthomeinspections.com/create-your-first-inspection/.
Help first users recover from simple setup blockers.
Audience: Inspector | Duration: 3.0 minutes
Explain the most common first-user problems and where to go next inside the guided help path.
Instruction transcript
How to Fix Common Setup Problems. Cover product access, page routing, provider status, photo workflow confusion, and checkout questions. Explain the most common first-user problems and where to go next inside the guided help path. Next step: Read instructions at https://smartstarthomeinspections.com/smartstart-os-start-here/.
Answer FAQs and route visitors to product, checkout, support, and platform pages.
Provider mode: Provider needed