Smart Start Home Inspections
SMS Communication Terms
How SmartStart handles opt-in text communication, reminders, and workflow messages when SMS communication is used.
What you get
See the connected flow in plain English before you change anything in the business.
Step by step
Simple instructions keep the next step obvious for inspectors, office staff, and buyers.
SMS Communication Terms
How SmartStart handles opt-in text communication, reminders, and workflow messages when SMS communication is used.
Consent first
Text messaging should only be used where the recipient has consented or where the message fits a legitimate transactional or service relationship.
Message purpose
SmartStart text communication is intended for service updates, reminders, workflow notices, and support communication, not spam or misleading promotions.
Opt-out handling
Recipients should have a clear way to stop optional text communication, and opt-out requests should be respected promptly.
Rate limits and carriers
Message delivery may depend on carriers, regional rules, and provider behavior outside SmartStart’s direct control.
Content responsibility
The business using SmartStart remains responsible for the content it sends, including compliance with consent, disclosure, and advertising rules.
Support questions
If you receive a SmartStart-related text in error or need help with message preferences, use the contact or support page for review.
SMS features should always be used with consent-aware business practices and provider-compliant messaging rules.
